Effective Date: 1st November 2024

At Mind Hive LLC (“we,” “our,” or “us”), we respect and protect the privacy of our clients, users, and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, or interact with us. Please read this policy carefully to understand our practices regarding your personal data and how we treat it.

1. Information We Collect

We may collect information about you in various ways, including:

a) Personal Data

Personal data refers to any information that can be used to identify you, such as:

• Full name
• Email address
• Phone number
• Business information (company name, tax ID, etc.)

b) Non-Personal Data

We may collect non-personal information that does not identify you directly, such as:

• IP address
• Browser type
• Device type
• Pages visited on our website
• Cookies and usage data

2. How We Use Your Information

• To provide our content services
• To contact you about services and updates
• To improve our website and user experience
• To ensure compliance with applicable laws and regulations
• To send you marketing or promotional communications (with your consent)
• SMS opt-in consent or phone numbers for SMS purposes will NOT be shared

3. Consent and Opt-In

We obtain explicit consent from users before sending any promotional or transactional SMS or MMS messages. By opting in, you agree to receive communications from us regarding our services, updates, and promotions. You can opt-in by [explain the process, e.g., replying 'YES' to a confirmation message].

4. Opt-Out

If you no longer wish to receive messages from us, you can opt out at any time by replying 'STOP' to any of our messages. Once you opt out, you will no longer receive SMS or MMS communications from us. If you wish to re-subscribe, please contact us or reply 'START'.

5. Message Frequency

The frequency of messages may vary based on your preferences and the services we are providing. Standard messaging rates apply as per your mobile carrier’s plan.

6. Third-Party Services

We may share your data with third-party service providers who assist us in delivering SMS/MMS messages. These providers are obligated to maintain the confidentiality of your data and comply with all applicable privacy regulations.

7. Data Retention

We retain your data for as long as necessary to fulfill the purposes for which it was collected or as required by law. You may request deletion of your data at any time by contacting us directly.

8. Carrier Charges

Message and data rates may apply based on your carrier's plan. Please check with your mobile carrier for details regarding your text messaging plan.

9. TCPA Compliance

We comply with the Telephone Consumer Protection Act (TCPA) and ensure that all automated messages are sent only after obtaining express consent from the user. You have the right to revoke consent at any time.

10. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

a) Service Providers

We may share your information with third-party service providers to assist us in providing services, such as payment processors, email services, or legal and compliance advisors.

b) Business Transfers

If Mind Hive LLC is involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.

c) Legal Compliance

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

11. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve user experience and gather analytics about site usage. You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use some features of our website.

12. Data Security

We take reasonable precautions to protect your information and maintain security measures to safeguard it from unauthorized access, alteration, or destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

13. Your Data Rights

Depending on your location, you may have certain rights under data protection laws, including:

• Access to the personal data we hold about you
• Rectification of incorrect or incomplete data
• Deletion of your personal data (under certain circumstances)
• Restriction of data processing
• Data portability
• Withdrawal of consent for data processing
• SMS opt-in consent or phone numbers for SMS purposes will NOT be shared

To exercise these rights, please contact us using the contact details provided below.

14. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we learn that we have inadvertently collected data from a minor, we will take steps to delete such information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

16. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Mind Hive LLC

6108 DOWNING ST PARLIN, NJ 08859, USA

Email: support@mindhivellc.com

Phone: +1(848) 208-1879